Effective Date: 01 January 2023

At EC Internet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect: We may collect the following types of information from our website visitors and customers:

1.1 Personal Information:

• Contact Information: Name, email address, phone number, and postal address.
• Account Information: Username, password, and other credentials used to access our services.

1.2 Usage Information:

• Website Usage Data: We may collect data related to your interactions with our website, including IP address, browser type, operating system, pages visited, and referring URLs.
• Service Usage Data: Information about your use of our hosting, domain registration, and email hosting services.

1.3 Payment Information:

• Credit/Debit Card Details: When making a payment, we may collect your card information, although we do not store this data. We utilize secure payment processors to handle transactions.

1. How We Use Your Information: We use the collected information for the following purposes:

2.1 Provision of Services: To provide our web hosting, domain registration, and email hosting services, manage your account, and fulfill your requests.

2.2 Communication: To communicate with you regarding service-related announcements, updates, and support issues.

2.3 Marketing: To inform you about our new products, promotions, and offers. You have the option to opt-out of marketing communications at any time.

2.4 Improvements: To analyze and enhance our website and services’ performance, usability, and features.

2.5 Compliance: To comply with applicable legal obligations and protect our rights and the rights of our users.

1. Information Sharing and Disclosure: We may share your information in the following circumstances:

3.1 Service Providers: We may share your information with trusted third-party service providers to assist us in providing our services, including but not limited to payment processors and email service providers.

3.2 Legal Requirements: We may disclose your information when required by law or to respond to legal process, enforce our policies, or protect our rights and the rights of others.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

1. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and collect usage data. You can modify your browser settings to manage cookies or opt-out of certain tracking technologies.
2. Data Security: We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
3. Your Rights and Choices: You have the right to access, update, and delete your personal information. If you wish to exercise these rights or have any privacy-related concerns, please contact us using the information provided in Section 8.
4. Children’s Privacy: Our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age.
5. Contact Us: If you have any questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us at:

EC Internet Address: ELIDZ Science and Technology Park, Lower Chester Road, East London

 Email: sales@ecinternet.co.za

Phone: 043-101-0400

1. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. The most recent version will be posted on our website, with the effective date indicated.

By continuing to use our website and services after any changes to this Privacy Policy, you acknowledge and agree to the updated terms.